Our surgery hours have recently changed. View the up to date opening times for all Park Vet clinics here.
Medication can now be collected from our branch clinics, but we are still working to restricted opening times therefore it is vital that you check the website or phone us to check our opening times.
Once the vet has authorised your order you will receive an email detailing the items and their costs, along with payment instructions. Once we have received payment the order will be processed. You will receive a text once the goods are ready for collection.
Please allow 5 working days but call us if you need your order more urgently.
We are not able to refund medication or food that has left the building due to the inability to provide proof of the storage conditions.
Nearly all medications have storage conditions that take into account temperature, light, position and humidity. Whilst we do completely understand that it is highly unlikely that these conditions have been breached, we cannot provide evidence of the chain of storage conditions outside of our control, should we be able to reuse the medications for another animal.
From wholesaler to the practice and whilst in the practice the storage conditions are monitored and recorded. This security stops as soon as the drugs leave the building.
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