Medication can now be collected from our branch clinics, but we are still working to restricted opening times therefore it is vital that you check the website or phone us to check our opening times.

Once the vet has authorised your order you will receive an email detailing the items and their costs, along with payment instructions. Once we have received payment the order will be processed. You will receive a text once the goods are ready for collection.

Please allow 5 working days but call us if you need your order more urgently.

Please call 0208 269 8842 with any queries relating to your order.