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The Rest of the Team

Meet the rest of our lovely team

The Rest of the Team

Meet the rest of our lovely team

Practice Director

As a Fellow of the CIPD, Diane Heron brings her experience of people management and a customer service background to the practice. She is responsible for the client experience, as well as the commercial aspects of running a business. As an owner of three mad spaniels, Diane is passionate about making a positive difference to our clients, whilst delivering exceptional clinical care for our patients.

The Admin Team

Because we process hundreds of insurance claim forms each week we have a dedicated team of people who work hard to submit each claim within 5 working days of receipt.  And our accounts team are here to deal with any financial queries you may have.

Sticklers for detail, Mark, Laurren, Ann, Joyce, Nicole, Carol and Helen also look after the administration of our growing pet health care club ensuring that details are up to date and that our members get the benefits they have paid for.

Sidcup Hospital

As the very heart of the practice our RCVS accredited Sidcup head office provides the clinical facilities for all our clinic vets and for the hospital team.

With its extensive facilities, equipment, in-patient wards and laboratory, the hospital is home to nine veterinary surgeons, the 24HourVet team, 35 nurses and a host of administrative support staff, all working hard to provide the absolute best in patient care. It’s quite a team!

Client Care

Working in our Client Care team is not for the faint hearted as our 25 receptionists and telephonists are expected to do what it takes to make our clients’ lives that bit easier. Team Managers Linda, Laura, and Tina have been part of the Parkvets practice for many years and know just how complex this can be, but their training and development program has allowed them to nurture a service ethos and build a truly exceptional team.

Laboratory

‚Ä®Vets make decisions every day based on the results of diagnostic tests, so the speed, accuracy and reliability of the interpretation of these results are vital to our patients’ welfare.

That is why Parkvets has invested significantly in equipment and chooses to staff the lab with professional bio-medical scientists. Sylvia Woodward heads up the team and is supported by Gwyneth Watkinson and Patricia Fulton. They all come to us with an NHS pedigree and many years of experience.

Nurses

Nursing Managers Suzanne Smith and Natalie Duricki team up with Ward Manager Lizzie Murphy to deliver the very best medical and surgical nursing to our patients.  Collectively they  bring over 20 years of experience to their jobs and manage a team of almost 40 nurses and care assistants.

With expertise across a range of disciplines from Critical Care to Anaesthesia, the nursing team is as diverse as it is talented and the Managers work hard to bring out the very best in every team member.

Practice information

Belvedere Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 08:00am - 10:30am
  • Sun
    Closed
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Find us here:

19 Picardy Street Belvedere Kent DA17 5QQ
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Bromley Parkvets

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  • Mon
    09:00am - 13:30pm
  • Tue
    16:00pm - 19:00pm
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    16:00pm - 19:00pm
  • Fri
    16:00pm - 19:00pm
  • Sat
    12:00pm - 14:30pm
  • Sun
    Closed
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Find us here:

28 Chatterton Road Bromley Kent BR2 9QN
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Chislehurst Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    10:00am - 14:30pm | 17:00pm - 20:00pm
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 15:30pm - 18:00pm
  • Sun
    Closed
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Find us here:

70 High Street Chislehurst BR7 5AQ
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Eltham Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    Closed
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 12:00pm - 14:30pm
  • Sun
    Closed
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Find us here:

65 Well Hall Road Eltham London SE9 6SZ
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Hayes Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Wed
    Closed
  • Thu
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 08:00am - 11:00am
  • Sun
    Closed
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Find us here:

44 Hayes Street Old Hayes Kent BR2 7LD
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Longfield Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 08:00am - 12:00pm
  • Sun
    | 14:00pm - 18:00pm
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Find us here:

49 Station Road Longfield Kent DA3 7QD
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Petts Wood Parkvets

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  • Mon
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Tue
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Wed
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Thu
    Closed
  • Fri
    09:00am - 13:30pm | 16:00pm - 19:00pm
  • Sat
    | 15:30pm - 17:30pm
  • Sun
    Closed
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Find us here:

88 Crofton Lane Orpington BR5 1HD
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Sidcup Veterinary Hospital

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  • Mon
    7:30am - 19:00pm
  • Tue
    7:30am - 19:00pm
  • Wed
    7:30am - 19:00pm
  • Thu
    7:30am - 19:00pm
  • Fri
    7:30am - 19:00pm
  • Sat
    Emergencies Only
  • Sun
    Emergencies Only
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Find us here:

53-55 Maidstone Road Foots Cray Kent DA14 5HB
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Swanley Parkvets

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  • Mon
    09:00am - 13:30pm | 14:30pm - 19:00pm
  • Tue
    09:00am - 13:30pm | 14:30pm - 19:00pm
  • Wed
    09:00am - 13:30pm | 14:30pm - 19:00pm
  • Thu
    09:00am - 13:30pm | 14:30pm - 19:00pm
  • Fri
    09:00am - 13:30pm | 14:30pm - 19:00pm
  • Sat
    | 14:00pm - 18:00pm
  • Sun
    | 08:00am - 12:00pm
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Find us here:

Park Road Swanley Kent BR8 8AH
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