All orders for food will be made available for collection from our Sidcup Hospital. 

We regret that we cannot currently offer collection from branches unless you have an appointment. 

Once the vet has authorised your order you will receive an email detailing the items and their costs, along with payment instructions. Once we have received payment the order will be processed. You will receive a text once the goods are ready for collection.

Please allow 5 working days but call us if you need your order more urgently.

Please call 0208 269 8842 with any queries relating to your order.